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Privacy Policy, Data Protection

Terms and Conditions

Revocation of order

Terms of Payment

Articles, Prices, Delivery Costs


Shipping costs

Order Status

Can you split/combine orders or add/delete an item from a current order?

Pre-orders: How Do They Work?

Size Chart Information

Do you have a store?

Prepayment by Bank Wire Details

Do you offer wholesale prices to shops and other businesses?

How do I use discount codes?

How do I get you to stop emailing me your newsletter?

Is ordering from you on the Internet safe and secure?

What should I do if my goods were damaged in transit?

What should I do if you've sent me the wrong goods?

What should I do if something from my order is missing?

What do I do if the goods I ordered haven't arrived?

Can the shipping address be different from the billing address?

How will I know when my order ships?

How long will it take for my order to arrive?

Do you ship to my country?

Where do you ship from?

Why didn't I receive an email confirming my order?

Can I cancel my order after it has been submitted?

Can I change my order before checkout?

What should I do if I have problems placing my order?

What payment methods do you accept?

Can I order items that are ‘Out of Stock’?