Terms and Conditions
Revocation of order
Terms of Payment
Articles, Prices, Delivery Costs
Can you split/combine orders or add/delete an item from a current order?
Pre-orders: How Do They Work?
Size Chart Information
Do you have a store?
Prepayment by Bank Wire Details
Do you offer wholesale prices to shops and other businesses?
How do I use discount codes?
How do I get you to stop emailing me your newsletter?
Is ordering from you on the Internet safe and secure?
What should I do if my goods were damaged in transit?
What should I do if you've sent me the wrong goods?
What should I do if something from my order is missing?
What do I do if the goods I ordered haven't arrived?
Can the shipping address be different from the billing address?
How will I know when my order ships?
How long will it take for my order to arrive?
Do you ship to my country?
Where do you ship from?
Why didn't I receive an email confirming my order?
Can I cancel my order after it has been submitted?
Can I change my order before checkout?
What should I do if I have problems placing my order?
What payment methods do you accept?
Can I order items that are ‘Out of Stock’?